Join us and you will be empowered with the fundamental knowledge needed to work with Amazon Connect. Learn how quick and simple it is to set-up and configure a contact center using Amazon Connect. The hands-on lab will have you set-up a contact center in your AWS account and take a test call in minutes. Sessions will include a mix of lecture and lab work with AWS Solution Architects assisting. Please note the prerequisites below.
• Laptop with Chrome or Firefox.
• Access to an AWS account with admin privileges, to set up your connect instance.
• Coding skills welcome, but not required.